Important Information
Policies
To help make your stay at City Hotel Amsterdam in Amsterdam as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
City Hotel Amsterdam keeps policies straightforward to support smooth, city-centre stays.
Check-In & Check-Out
Check-in typically begins in the afternoon, and check-out concludes by late morning. Luggage storage is available for early arrivals or late flights.
Identification & Age Requirements
Guests must present valid identification. The lead guest must meet the minimum age requirement specified by the hotel.
Payments & Deposits
Depending on the reservation type, deposits or card preauthorization may be required. Payment terms differ between flexible and non-refundable bookings.
Smoking Policy
City Hotel Amsterdam enforces a non-smoking policy throughout its indoor spaces, with designated outdoor areas for smokers.
Pet Policy
Pets are not permitted at the hotel.
Cancellation Terms
Cancellation policies depend on the selected rate. Flexible bookings may allow changes, while non-refundable reservations remain fixed.